Delivery & Shipping Policy

At Urbanslay, we value your time and trust. That’s why we promise fast, reliable, and transparent delivery — with no hidden charges.

📦 Order Processing

  • All orders are processed within 1–2 business days after payment confirmation

* You will receive regular updates about your order via WhatsApp / SMS / Email

🚚 Delivery Time

  • Metro Cities: 3–5 business days
  • Other Areas: 5–8 business days

Note: Delivery times may vary slightly during festivals, holidays, or peak seasons.

💳 Payment & Shipping Charges
✅ Free Shipping on all orders across India
💳 Prepaid Orders: Get an instant ₹200 discount at checkout

💵 Cash on Delivery (COD): Requires a 10% advance payment to confirm your order

🔍 Order Tracking

* Once your order is dispatched, you’ll receive a tracking link to monitor your shipment in real time

❌ Failed Deliveries
A delivery may fail if:

  • The address provided is incorrect
  • The customer is unavailable to receive the package
  • The package is refused upon delivery

➡️ In such cases, re-attempts or re-shipping may be chargeable

🌍 Service Areas

  • We deliver to all PIN codes across India

* International shipping is available at additional shipping charges

✨ At Urbanslay, we make sure your order reaches you safely, on time, and with complete transparency.